Privacy policy

Section 1 – Collection and Use of Your Information

When you place an order on our website, as part of the purchase process, we gather personal details you provide, including your name, shipping address, and email address. Our third-party e-commerce platform provider, Shopify, also accesses this information along with your payment details. (Please note we do not store your credit card data ourselves.) After your order is completed, we retain your name and address to facilitate future assistance. We never share your information with other third parties unless you explicitly authorize it. Additionally, when you browse our website, we automatically receive your computer’s IP address to better understand your browser and operating system. During checkout, you may opt-in to receive marketing emails about our products, promotions, and updates. If you choose this, we will send you such communications. You can manage your email preferences at any time.

Section 2 – Consent

How do we obtain your consent? By providing your personal information to complete an order, verify payment, arrange delivery or returns, you agree to our collection and use of this information for these purposes. We will keep your details in our system to assist you more efficiently in the future. You can reach out to us at support@sullensclothing.shop, by mail at 1779 Apollo Court, Seal Beach, CA 90740, or call us at 562-296-1894 to request access, correction, or deletion of your data.

If you have subscribed to our email communications, your details may be shared with our email marketing service provider. For more details on their practices, please visit their privacy page.

If you later wish to revoke your consent, you can do so at any time by contacting us via email, phone, or postal mail.

Section 3 – Disclosure

We may disclose your personal data if required by law or if you violate our terms and conditions. If requested to share your information, we will notify you in advance unless legally prohibited.

Section 4 – Third-Party Services

We engage third-party providers only to the extent necessary for them to perform their services, as requested by you. Some payment gateways and transaction processors have their own privacy policies regarding your information. We recommend reading those policies to understand how your data is managed.

Please note, some third-party providers may be located in jurisdictions different from yours or ours, which could affect how your data is treated legally.

Once you leave our website or are redirected to a third-party site, our privacy policy no longer applies. We encourage you to review the privacy policies of those sites.

Section 5 – Security

We take reasonable steps and follow industry best practices to protect your personal information from unauthorized access, misuse, or loss. Credit card data you provide is encrypted using SSL technology and AES-256 encryption standards. While no internet transmission is 100% secure, we comply fully with PCI DSS requirements and other accepted security measures.

Section 6 – Cookies

We use cookies on our website to enhance your experience. Below is a summary of the cookies we use, their purposes, and durations. You can choose to opt-out of certain cookies if you wish.

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We also use analytics and advertising tools from third parties such as Google Analytics, Facebook Pixel, TikTok, and others to monitor website usage and deliver relevant ads. Links to their privacy policies are provided for your reference.

Section 7 – Age of Consent

By using this site, you confirm that you are at least 13 years old, or the age of majority in your jurisdiction, or that you have consent from a parent or guardian to use the site.

Section 8 – Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Updates take effect immediately upon posting on our website. If significant changes occur, we will notify you to keep you informed about what data we collect, how it is used, and under what conditions it may be shared.

If our business is sold or merged, your information may be transferred to the new owners to continue providing services.

Questions and Contact Information

For any inquiries regarding your personal data, to request access, correction, deletion, or to file a complaint, please contact our privacy officer at:

support@sullensclothing.shop
1779 Apollo Court
Seal Beach, CA 90740
Phone: 562-296-1894